Publications
Our study data, at your convenience.
Helping not-for-profit organisations develop and sustain
the highest levels of employee and volunteer engagement
Third Sector Annual Pay Award Survey 2019
Third Sector Annual Pay Award Survey 2019
Benchmark your 2018 pay award, and proposed pay award for 2019, with others in the sector. Share the results with your key decision makers and use them to help in pay-related discussions.
People Count 2018: HR and Workforce Benchmark Reports for the Third Sector
See how your people metrics compare with 47 third sector organisations on key indicators such as recruitment, learning and development, absence management, diversity, and the HR function. Supported by AMHP, CHRN, Charity Comms, Hospice UK, NCVO, NUS and VODG, People Count 2018 benchmarking reports give the latest in-depth findings - more than 45,000 staff, 48,727 volunteers, and £2.2 billion income make up the sample. See what the trends are and use hard data to measure your position and support decisions for change.
2.1 Composition of Workforce and Diversity
Gain insight into the profile of staff in not-for-profit organisations. Includes spans of control, staffing models and workforce diversity, plus good practice examples.
2.2 Recruitment, Selection and Retention
Compare with others on key HR recruitment processes, selection techniques and the challenges in retaining staff.
2.3 Learning and Development & Performance Management
Look at approaches to L and D in third sector organisations and benefit from good practice examples.
2.4 Absence Management
See how sick day numbers vary across management/non-management and learn about how management of absence is perceived in other organisations.
2.5 Employee Relations and Reward Strategy
Understand more about current disciplinary and grievance methods, resolution strategies, as well as payment systems and reward policies.
2.6 The HR Function
Compare your HR function with others and gather hard evidence to support change.
Volunteers Count 2017: Volunteer Benchmark Reports for the Third Sector
2.1 Profile of Volunteers
If you want to know how your volunteers’ make-up compares to similar organisations, this report provides credible, current information from participating organisations in the third sector.
2.2 Recruitment, Selection & Retention
What does it cost to recruit a volunteer? How do you recruit your volunteers? How do your volunteering retention rates compare with your peers? What’s the average length of service? Why do volunteers leave? Compare with other Third Sector organisations.
2.3 Learning and Development; Support and Supervision
Do you offer learning and development opportunities to your volunteers? Do others in your sector? Is budget allocated to L & D for volunteers and how much per volunteer? Is there a formal review process and what is good practice? Compare with others.
2.4 Communication and Recognition; Expenses
How do top performing organisations reach out to their volunteers? Which methods are most common and have the most impact? How do you recognise the contribution of your volunteers and do you know how they regard your organisation? Compare with others.
2.5 The Strategic Volunteering Function; Return on Investment
The development of the volunteer offering is becoming ever more important. The managerial role is more strategic. This report looks at the involvement of staff and volunteers in this key role, ratios, costs and return on investment.
Social Care Reward 2017-18
Reward benchmarks for social care organisations.
Social Care Reward 2017-18
Reward benchmarks for social care organisations, focussing on pay terms and conditions for front-line staff.
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