Skip to content

Volunteer Survey

Contact us for more information at
01865 263720

A volunteer survey enables you to identify areas for improvement, through deeper understanding of your volunteers.

We help you to gain insight into how volunteers experience their role, the leadership, communications and culture of your organisation, along with other factors influencing their engagement.

We work specifically in the not-for-profit sector, with clients working in charities, social care, heritage, international organisations and many other areas of the Third Sector. We have worked with many clients to measure engagement for more than 10 years and have developed models of engagement through our analysis of their survey results.

Recent clients include:

  • Abbeyfield Society
  • Alzheimer’s Society
  • Barnardo’s
  • Breast Cancer Care
  • British Heart Foundation
  • British Red Cross
  • Crohn’s and Colitis UK
  • English Heritage
  • Jewish Care
  • Marie Curie
  • Oxfam
  • Plan International
  • Prostate Cancer UK
  • Royal Voluntary Service






You gain insights into:

  • The profile of your volunteers and how they work with you
  • How volunteers experience their role, their colleagues, their management and the organisation
  • Levels of engagement and disaffection, and the key factors that drive this
  • How the volunteer experience varies for different types of volunteers and how it compares with other organisations
  • Volunteer views on what needs to change

This allows you to:

  • Understand what is already working well and pinpoint key issues to address
  • Identify communication gaps
  • Focus the change on the aspects that will really make the difference
  • Engage with volunteers to develop the action plan and move the organisation forward
  • Track progress over time
  • Maximise the value of your investment in your volunteers

How the Volunteer Survey works

The process is in 3 main stages:

Enquiries and bookings

To find out more about our Volunteer Survey, contact:
01865 263720

01865 263720

Agenda Consulting, 27 Park End Street, Oxford. OX1 1HU
Company No: 4509427

Our partners

Association of Mental Health Providers AVM Charities HR Network CHS Alliance Hospice UK NCVO National Union of Students Voluntary Organisations Disability Group