To take part in Social Care Reward 2019-20: Pay, Terms and Conditions and the NCF Personnel Survey, please complete and submit the form below.

We will email you login details and instructions when you sign up.


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T&Cs for Benchmarking Studies

When booking onto a benchmarking study with Agenda Consulting you are agreeing to these terms and conditions. You will receive an automated email to confirm your booking.


Cancellation Policy

Cancellations must be made by email to, by telephone to 01865 263720 or in writing to Agenda Consulting, The Jam Factory, 27 Park End Street, Oxford, OX1 1HU.

Conditions of Participation

All participants (client) are required to complete the questionnaire. No information will be attributed to individual organisations in any published report, with the exception of good practice examples, which are optional to complete and will only be available to other participating organisations.

The client must nominate a lead user to access the client area within the Agenda Benchmark Database (ABD) and provide Agenda with their contact name, email address, job title and telephone number. Should the lead user change, or additional users be added by or on behalf of the client, the client is responsible for keeping the users and the users’ information current.

The client shall ensure that all user information is kept updated and current, including:

  • Usernames and passwords where applicable
  • Removal of users who no longer require, or are no longer permitted access, to ABD

The client must provide the contact details of one member of staff (name, email address), to be made available to other participants within the Contact Zone* for the duration of the Study, which is up to 3 years. The client is responsible for compliance with the data protection policy relating to the use of its users’ personal information in Social Care Reward. Should the contact change, the client must inform Agenda, and Agenda will amend the contact information in the Contact Zone within ABD.

*The Contact Zone is a section within the benchmark study and sits in the client area, access to which is password controlled.  Organisations’ data from their most recent submission from the current and/or previous 2 years is available to select as comparators by other participants in the benchmark study.  The contacts in the Contact Zone are there in the event that a participant wishes to find out more about a particular initiative another organisation has undertaken and which is described in the Good Practice Zone.  The contact is under no obligation to respond to an approach from another participant.

Please view the Agenda Consulting Privacy Policy Clients May 2018 for details on how we process your data.


© Agenda Consulting May 2018

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Care England National Care Forum Voluntary Organisations Disability Group

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