A Service User Survey is an essential tool to understand the opinions of your service users. It enables you to:
We take a collaborative approach to developing your bespoke survey, from survey design and fieldwork, through to analysis and reporting. We offer:
In the learning disability sector, we have led an initiative to develop a standard set of benchmark questions for a Service User Survey. This involved a collaboration with 10 leading providers, with the aim of enabling providers to benchmark their results with each other. Find out more about the approach and the standard set of questions agreed.
We offer a benchmarking service to any learning disability organisation that uses some or all of these questions.
To find out more about our Service User Survey, contact: