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Volunteers Count


It’s becoming increasingly popular to measure the effectiveness of volunteers and volunteering management. Volunteers Count is the sector’s leading volunteer management benchmarking study.

The study enables you to compare your organisation’s key metrics with others in the Third Sector, identify areas for improvement, build a case for change and track progress.


The 2017 questionnaire has now closed, however there are several options available:

Take part ‘out-of-cycle’

Complete the questionnaire at a time convenient to you, and receive all the benefits of a participant.

Purchase the reports

The five Volunteers Count 2017 sector-wide reports are available to buy on the Publications page.



Volunteers Count case study

Volunteers Count clients

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  • Provides early warning signs of potential issues
  • Gives reassurance for what is already working well
  • Helps determine priorities for action
  • Learn about good practice through case studies of high performers
  • Make contact with others directly to share ideas
  • Measure and demonstrate the added value of your volunteer management function
  • Attend free results conference and product training

Provides hard evidence on:

  • Profile of Volunteers
  • Recruitment and Selection
  • Expenses
  • Retention
  • Learning and Development
  • Support and Supervision
  • Communication and Recognition
  • Profile of Strategic Volunteering Development Function
  • Return on Investment

How to take part

  • Sign up
  • Access and complete the questions online
  • Select your peers
  • Run reports
  • Analyse your results with our help
  • Pinpoint good practice examples from others
  • Contact them directly to find out more
  • Come to the free results conference and product training
  • Network with peers

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Volunteers Count timetable

The next study will take place in 2019.

Volunteers Count 2017 pricing

Standard ‘out-of-cycle’ price for all ¬£700

All prices are subject to VAT.

Book onto Volunteers Count


01865 263720

Agenda Consulting, 27 Park End Street, Oxford. OX1 1HU
Company No: 4509427

Our partners

Association of Mental Health Providers AVM Charities HR Network CHS Alliance Hospice UK NCVO National Union of Students Voluntary Organisations Disability Group